2023-05-23 10:03:08
The commercial operation was attractive but the technique obviously did not follow. This Tuesday and for 24 hours, “OuiGo Classic Train is selling 10,000 tickets at the single price of €1, for journeys between May 24 and July 5, 2023”, promised SNCF Voyageurs in a press release. This on the occasion of the first anniversary of the OuiGo Classic Train.
Except that the guests at the anniversary were many more than expected and many of them were turned down Tuesday at dawn, like vulgar drunkards at the entrance to a bad nightclub. To the point of arriving at the top of the trends on Twitter with obviously unwelcome messages from Internet users.
“The exceptional promotion of 10,000 OuiGo Classic Train tickets at €1 was a huge success as soon as it was launched this morning,” commented SNCF Voyageurs. The unprecedented influx generated by the operation, more than 600,000 connections per minute, caused some delays in our sales tools, which were resolved in less than half an hour by our teams. »
In fact the service was back on Tuesday morning. Furthermore, the offer only concerned Paris-Lyon and Paris-Nantes routes with services on these routes such as Saumur, Aubrais, Angers, Mâcon and Dijon. It is possible that some customers were discounting other destinations that they did not find at the price of 1 euro, amplifying their exasperation.
Nevertheless, at 11.30 a.m., the SNCF announced that the 10,000 tickets had already been sold and that it was putting 10,000 others up for sale. A customer gesture that may be able to appease disgruntled travelers.
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