“IBM CEO Plans to Replace Administrative Staff with AI and Automation Techniques”

2023-05-02 23:43:00

The IBM boss plans to drastically reduce the computer giant’s administrative staff to replace it with artificial intelligence (AI) and automation techniques. It provides for a recruitment freeze in this department.

‘It seems to me that 30% [des 26’000 employés administratifs] might easily be replaced by AI and automation over a five-year period,” Arvind Krishna told Bloomberg on Monday.

The administrative staff represents a fraction of the approximately 260,000 employees of the American group. “There is no general hiring break,” an IBM spokesperson said Tuesday.

‘IBM has a very thoughtful recruitment policy, focused on revenue-generating positions. We are very selective when it comes to positions that do not directly concern our customers or the technology. We have thousands of vacancies right now,” he added.

300 million jobs at risk

Like many technology companies, IBM implemented a social plan this winter. The group is expected to lay off 5,000 employees in all, according to Bloomberg, but has also hired 7,000 people in the first quarter.

The pioneer of generative AI OpenAI has demonstrated with its ChatGPT interface and other tools that these new technologies are capable of writing emails, creating online sites, generating lines of code and, in general, perform many repetitive tasks.

In March, a study by Goldman Sachs claimed that some 300 million jobs might be replaced by IT automation and AI.

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