2023-04-28 08:09:15
On the other hand, there are many cases of complaints regarding the use of pianos.
In 2020, a commercial facility in Nishinomiya City, Hyogo Prefecture installed a piano, but so far there have been complaints such as ‘the sound is too loud’ and ‘I can’t shop calmly’.
We considered removing it for a while, but when we shortened the usage time from 10:00 am to 8:00 pm to 12:00 pm to 5:00 pm, the number of complaints decreased significantly.
Also, at a consumer cooperative store in Sapporo, when a piano was installed in the waiting space near the entrance of the facility in June last year, many complaints were received from customers.
For this reason, a questionnaire was distributed to the customers asking for their approval or disapproval of the piano installation. It means that I made a decision to leave it.
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