Mohcine El Kandouri finds himself in an unfortunate situation. For more than six months, he can no longer work for the Saillant Group, due to the non-renewal of his work permit. “It’s really a human tragedy that is happening, in the midst of a labor shortage as well!”, says Mélissa Dumont, Director of Communications and Human Resources for Groupe Saillant. We are sold international recruitment as a solution to the labor shortage, but I have an employee who worked for us and who we cannot even employ anymore. His four other compatriots employed in the same company did not experience this difficulty. Immigration Canada renewed their work permits.
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The reason for the non-renewal of Mohcine’s work permit was an administrative error reported late in September 2022. The Moroccan’s Quebec Acceptance Certificate, a mandatory document for issuing a work permit, was missing. The Moroccan worker was not aware, his file being in the hands of the consulting firm ImmigrEmploi in charge of renewing the work permit of the employees of the Saillant Group. “I was surprised and shocked. I didn’t know anything regarding it,” said the Moroccan worker. According to the president of the firm ImmigrEmploi, Luc Gauvin, this unfortunate situation is due to a “computer problem”, reports The duty, adding that the consultant in charge of El Kandouri’s file “would never have received a message from IRCC informing her that there were missing documents in the file. »
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“She was counting on that email and it never came back,” he said. When she went to see [en septembre, dans le portail d’IRCC], she saw the correspondence asking for the Certificate of Acceptance, but it was too late. “There was” another bug “of the government site, which complicated the exchanges, estimates Luc Gauvin. “Beyond the loss for our company, we are talking here regarding a poor worker who is struggling to make ends meet,” laments Mélissa Dumont. Since then, the Saillant Group has taken steps to ensure that Mohcine obtains its permit. In the meantime, the Moroccan worker lives in a small studio in Quebec without any income. “I will soon be going to live with a friend,” he confides.
