Ever since Microsoft integrated ChatGPT into Bing, people suddenly became interested in Microsoft’s search tool. The new AI Bing Chat sees many people going there to ask for help with various things. However, while Bing Chat has caused a stir, Microsoft’s developer team faces some challenges to deliver the best experience.
Many users recently complained regarding seeing a “something went wrong” error message following opening Bing chat. Acknowledging the issue, Mikhail Parakhin, who currently works at Microsoft, said the company is working on a fix. As Parakhin stated, the reason for the error message was the “increased load” witnessed by Bing Chat.
Microsoft’s Parakhain also explained that there are five main factors related to the increased load, and the dev team has fixes for three of them and mitigations for the other two. However, Microsoft hasn’t said when this will be fixed for everyone. Hopefully it won’t take more than a few days to get the Bing Chat experience back to normal.
Sorry for the “Something went wrong” error message some of you may be seeing on Bing Chat. It is caused by five main factors related to increased load, we have fixes for three of them and mitigation for the other two. Please wait with us.
— Mikhaïl Parakhine (@MParakhine) End of April 1
Microsoft is slowly guiding people through the waitlist and making the new Bing Chat option available to more people. In other words, more and more people are accessing Bing Chat every day, which explains the “increased load”. After an overwhelming response from users, Microsoft will surely improve the overall experience so that Bing Chat will not be affected by the increased load in the future.
Do you see the “something went wrong” error message when using the Bing Chat AI feature? Let us know in the “Comments” section.
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