As of now, all places are closed. She went to a number of search centers and only found the Apax Leaders debt collection papers of the contractor. Truong Chinh campus, hanging banners and covered with leaflets demanding Apax Leaders 91 billion VND.
Up to now, Nuong’s children can no longer learn English, but the mother still has to pay the monthly tuition fee.
“Currently, I don’t have money to teach my children English anywhere. The child can’t study, and the mother still pays the school debt… I contacted the management teacher at the center, and I knew she herself fell into it. salary debt situation,” said Ms. Nuong.
Go dozens of times to meet the director
Talking regarding the journey to request a refund at Apax Leaders, Ms. Vu Thi Thuy, from Tan Phu exclaimed: “Very tired”.
When she saw that the teaching of this center at Bo Bao Tan Thang address was unstable, her daughter was introduced to study at Nguyen Son campus, but this place also fell asleep, constantly reporting the holiday schedule, so at the beginning of 2022, she asked Request a tuition refund. Excluding the package currently studying, the package she pays for later is 24 million VND.
At that time, the center staff told her that it would be resolved in 3-6 months. 3 months later, when she came up, the staff said she had to… make an application and wait for a processing time of 6-9 months.
At the end of this time limit, Ms. Thuy went to the center dozens of times to find the director of the facility, but sometimes the director was sick, sometimes his parents were sick, sometimes the director got Covid-19, sometimes his family had a job…
At the “n” time, she met the director, this person said that she had sent her file to the head office, waiting for settlement in 9 months, in March 2023, the fee will be refunded. But following that, from the teacher to the director, to the head office number she called, they might not be contacted.
Apax Leaders Center at its most vibrant has up to 41 facilities, covering all districts of Ho Chi Minh City. Thousands of parents send their children to school and many continue to re-pay for a new course while their child is still taking the old course. The tuition fee here ranges from 30-40 million VND/one year course, many families pay for many children’s education or buy multi-year packages up to hundreds of millions of VND.
The “unsettled” of this center took place for a long time when many facilities were constantly shutting down to upgrade, repair or return ground or change locations. Learners in many places are constantly having their grades changed. Not to mention, according to parents, at the end of 2022, the center also continuously announced school holidays such as winter break, Christmas break, and Tet holiday… Many places announced the school date once more, but then the center was still closed. many places to pay ground.
According to the report by the end of 2022 of the English language system Apax Leaders to the Department of Education and Training of Ho Chi Minh City, out of 41 centers, there are 11 centers in operation, 10 centers are expected to relocate, 20 centers are expected to be dissolved. However, up to this point, the Department has not received any documents related to the relocation and dissolution of the center.
On February 12, the Management Department of non-public educational institutions recorded that there is only one location in Phu Nhuan left out of 41 locations of Apax Leaders in the city that are operating. All other locations are closed and sealed.
This week, the inspection team of the Ho Chi Minh City Department of Education and Training will inspect the Apax Leaders system in the city. The content of the inspection is regarding the professional and management work at this center.