The BancoEstado referred this Friday to the ruling of the Commission for the Financial Market, for which it filed a legal appeal. Despite this, he did not refer to the collective lawsuit promoted by Sernac, since “they have not yet been notified.”
Through a statement issued during the followingnoon of this Friday, BancoEstado referred to the Sernac class action lawsuit and the sanction of Financial Market Commission (CMF).
The procedure instituted by the CMF once morest BancoEstado it relates to clients who faced delays in the payment of transactions that were reported as fraudulent.
Faced with this, the bank assured that “in the exercise of its functions, BancoEstado strictly complies with the current legal system.”
“BancoEstado denies having received any economic benefit for the delay in the payment of the claimed transactions,” they add.
“Very to the contrary, and in the cases analyzed, BancoEstado has restored the funds that were claimed, these being duly readjusted and with the corresponding interest,” they state.
Along the same lines, BancoEstado has complied with the administrative interpretation of the CMF regarding the Fraud Law.
In the recent law enforcement publication, it is reported that BancoEstado paid the amount of 81,883 complaints for fraud within the period established by law.
BancoEstado’s reaction
Faced with this sanction, the bank filed an appeal once morest the resolution.
The foregoing, stating that it has acted “in good faith, complying with the law, under the protection of various rulings, adjusting to the indications of the authorities and ensuring the protection of the interests of its clients.”
For its part, regarding the collective action announced by the National Consumer Service, it has not yet been notified of it. and therefore cannot pronounce on it.
It is necessary to realize that “so that the means of payment are every day more secure, the card pool has been renewed,” he tells the bank.
The above, with EMV chip technology, which prevents and avoids cloning, replacing more than 14 million plastics.
Finally, “it will persist in its purpose of financial inclusion so that banking and financial services reach the largest possible population,” says the statement.
