In Quebec, suicide is the 7th most common cause of death. The needs are great, which is why the 1-866-call line is available 24 hours a day.
Florence Thibodeau is a crisis worker at the Accalmie Suicide Prevention Center. Every time she picks up the phone, she faces a unique case. At the end of the line, there may be a bereaved mother or a young man regarding to end his life. As much as there is someone who will call me and it is very passive and we will have a discussion. As much as I can have someone who is in crisis at the beginning, who is more in the emotions.
Throughout the call, she must ensure the safety of her interlocutor. It’s to install what she calls a safety net.
Do you need help for yourself or a loved one?
The spark of life
According to’INSPQin Quebec, 1,008 people took their own lives in 2021. Of this number, 77 came from Mauricie and Centre-du-Québec.
Catherine Durrer, clinical coordinator for l’Accalmie, also contributed to more than 11,500 telephone interventions for l’Accalmie last year. She explains that her interlocutor is 80 or 12 years old, the interventions are summed up in the art of seizing the slightest spark of life that arises from the voice of those who telephone.hours, was there a time when it was less bad? […] We are going a lot towards the approach which is oriented towards solutions. Get them to talk regarding the little moments of exceptions they have had in their lives, in the last few days.”,”text”:”I will often ask the question, during the 24, 48 hours, do there was a time when it was less bad? […] We are going a lot towards the approach which is oriented towards solutions. Get him to talk regarding the little moments of exceptions they had in their lives, in the last days.”}}”>I will often ask the question, during the 24, 48 hours, was there a time when it was less bad? […] We are going a lot towards the approach which is oriented towards solutions. Get them to talk regarding the little special moments they’ve had in their lives in the last few days.
The worker has learned to drop out of her job over the years. She admits that it is very important to take care of yourself, to take time for ourselves, to do things that are good
. She wants to reassure by saying that her work is undoubtedly less heavy to live with than what people can imagine.
For the workers, the gratification of having helped others is enormous, which is what allows them to embrace their work day following day.
With information from Charles-Antoine Boulanger
