Are you planning a stay soon? Here are 9 things not to do in a hotel.
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Justin Aldrich worked at a Marriott hotel for seven years. Here are the most recurring problems he encountered as an employee.
Not the same amenities everywhere
Even though some hotel chains try to have the same amenities regardless of location, they can’t always. Before going there, check the options that are available.
Incidental costs, a universal practice
“The most common complaint I received was, ‘No other hotel has ever withheld more money. It’s shit!”, he says.
The amount is usually around thirty dollars.
In this case, he explains that it is very likely that the staff authorized the card for a small fee without explaining it. If there is no damage to your room, the money is returned within three to five days of your stay.
Online price
If you booked directly on the chain’s website, you already have the best rate the hotel can offer, according to him. Showing the rate you got on Expedia, for example, when you check-in is quite frustrating.
Even if the price displayed is lower, as an employee, it is difficult to verify the date on your screenshot. You can still enroll in the hotel’s rewards program if you want to take advantage of the discounted prices.
No need to recall your “special status”
The employees are already aware of your arrival. When your reservation is made, the “special” requests are already indicated in the system. To qualify for more benefits, you can choose a hotel chain and stick with it. You can accumulate points this way.
The price of snacks
The snacks found at the hotel are the same as you can find in a convenience store at a lower price. You don’t need to remind the hotel staff.
Do not smoke in your room
No need for more explanations..You will be fined.
Plan ahead if you want to arrive earlier
Call the hotel the day before or the morning of your arrival and ask if there is any chance you can arrive earlier. This will give them the option of reserving a room for you or prioritizing cleaning for your room type.
“Missing” options in a room
In the US, every week there are customers complaining regarding missing features, options in their room, when all the information is available online. Take the time to read online and look at the photos of the room before booking it.
Ask for a later departure
Usually, departure times are between 11 a.m. and noon from hotels. However, it is possible to ask to delay your departure until 1 p.m. or even 2 p.m. Just let the staff know.
With information from Insider
