It has been at CES in Las Vegas where AMD has finally confirmed in where is the design problem on your Radeon RX 7900 XTX. Of course, at the moment of truth, the company has not released any type of official statement. Specifically, taking advantage of the event, Gordon Mah Ung, a PCWorld journalist, asked a company executive this question. It’s the Scott Herkleman erawhich he asked directly regarding the problem with the reference cooling system of this GPU.
Scott Herkelman is the Senior Vice President and Director General de AMD Radeonso if there was anyone at AMD who needed to speak out on this whole issue, it was him.
The vapor chamber is behind the problems of the AMD Radeon RX 7900 XTX
As the German overclocker Der8auer already anticipated, AMD finally confirms that the problem is in the steam chamber of your GPU. Specifically, he has confirmed what was even a hypothesis linked to the fact that within the circuit of the steam chamber there was little coolant.
Specifically, the executive admitted that the company was already aware of the problem and that it had been identified. He also wanted to clarify that “the problem only affects a very small percentage of cards manufacturedOf course, as always happens, he did not indicate any number or percentage of graphics cards with this factory defect.
“It all comes down to a small batch where the steam chamber has a problem: there’s not enough water and it’s a very small percentage (…) that’s the root cause.”
110oC as feature, RMA rejection and now the best for the user
It must be remembered that this whole story started by claiming that the 110ºC peak temperature was a feature (linked to reaching maximum peak frequencies). As such, AMD refused any attempt to return by the users.
The snow ball It has been growing for the last week with numerous reports, and now AMD has concluded that there weren’t any features here. Manufacturing defects and that it will gladly replace the graphics card for all users who make use of AMD support. Of course, it is curious that all this official information has never been communicated to users through an official press release.
In this interview AMD also claimed to have enough replacement units. In this way, the information regarding the delays in the replacements might be linked to very specific situations of location. AMD asks those affected by the temperature issue to contact support and request a replacement.
We remind you once once more that this problem in the steam chamber only affects to the reference Radeon RX 7900 XTX. Although it does not pose any security risk, the user may perceive performance losses when said limit temperature is reached. This problem can worsen once summer arrives and with it the room temperature increases. That is why, if you suffer from this problem, it is better that you process the guarantee when you can.