Twitter brought back a feature that promotes hotlines Help prevent suicide and other ways to ensure safety following it came under pressure from some users and customer safety advocacy groups over its removal.
On Friday, Archyde.com reported, quoting two informed sources, that the feature had been removed from Twitter a few days ago, and the two sources said it was removed on the orders of the new owner, Elon Musk.
After the story was published, Ella Irwin, director of trust and safety at Twitter, confirmed the removal of the feature, describing it as temporary.
In an email to Archyde.com, she said Twitter was “fixing relevancy settings, improving message notification size, and correcting outdated messages… We know they are useful and our intention is that their removal is temporary.”
About 15 hours following the initial report, Musk, who did not initially respond to requests for comment, posted a tweet saying, “Wrong, still there.” In response to criticism from Twitter users, he also said in another tweet, “Twitter does not prevent suicide.”
The feature known as a tag (there is help) places a notice at the top of the search list for certain topics. It provides means of communication and communication with support institutions in many countries related to mental health, AIDS, vaccinations, sexual exploitation of children, Covid-19, violence once morest women, natural disasters and freedom of expression.
By Saturday, the notice had reappeared in searches for suicide, domestic violence and self-harm in many countries.
