– When I began to get off the bus, I saw that some of the passengers were covered in blood. In front of me, a man was sitting with a broken face, behind the women it was bad. Someone’s teeth were knocked out, someone’s nose was broken. It was terrible. There were children in the cabin, but as far as I know, they were not hurt. Everyone went outside and applied snow to the bruises, ”recalls the passenger. “To my surprise, the ambulance arrived in just three minutes. Turns out she was just driving by. Doctors immediately began to provide first aid.