A technical problem has been detected in Apple’s cloud storage application, iCloud, which causes data from photos and videos of a number of users to reach others on the same application.
Apple provides iCloud cloud storage services on its devices to users who find that the internal storage spaces are not sufficient to keep their photos and videos, or to keep their files as a backup copy away from the risk of losing them for any reason.
According to a report published by MacRumors, which is interested in covering Apple news, some users claimed to be able to access photos and videos of other users on iCloud, and some confirmed that they accessed the entire data of other users and at the same time did not find any of their files on the application.
The report stated that the users who complain regarding the surprising technical malfunction, most of them are users of the latest iPhone 13 Pro and 14 Pro phones, but stressed that it remains unknown whether other users of the storage application on other devices encountered the same thing.
In addition, it has been discovered that some iCloud videos turn black, making them unwatchable when they are saved and downloaded to the app for Windows.
An affected user explains: The iCloud app on Windows corrupts videos recorded from iPhone 14 pro max resulting in black videos with some lines, and in rare cases, the app displays still images in videos from unknown sources, possibly other accounts on iCloud”.
“I was surprised by pictures of other people’s families that I’ve never seen before in my life, football matches, and other random pictures. Obviously, this is very disturbing and doesn’t make me feel safe using the app.”
It is expected that Apple will quickly pay attention to this type of security complaint, and the company will work to fix the malfunction as soon as possible.
It is noteworthy that some users have already spoken and presented their problems on social media and referred to Apple, and it is mentioned that in such matters, the company may face legal action as a result of this problem, and in the event of confirmation, there will be more talk regarding this matter or an official statement from the company .