In front of her pavilion in Saint-Jouin-Bruneval, around Le Havre (Seine-Maritime), in the middle of the Normandy countryside, Florence is waiting this Monday at the start of the followingnoon for Olivier, who must change your windshield, cracked in front of the passenger seat. The technician arrives all smiles at 2:30 p.m., as planned, at the wheel of his truck in the colors of the company Direct Pare-Brise. He details the administrative documents to be completed before looking at the windshield of the 2008 308 station wagon. “How did you do that? ” he asks. “A month ago, my husband wanted to kill a mosquito indoors, he went a little too hard…”, explains Florence with a laugh. Originally, this saleswoman at Decathlon did not want to carry out the repair, for “fear of paying a lot of money”.