Ford Thailand has informed that the customer parked at Everest, a red sign in front of the city hall and smashed it. Angry, bought cash for 1.47 million, drove less than a thousand kilometers, broke down.
On September 22, 2022, from the case of Ms. Runghathai (reserving her last name), 42 years old, using a crowbar to climb up on her own red car before hitting the area in front of the City Hall, Nakhon Ratchasima, stating that she just bought With 1.47 million baht in cash on Feb 2, I drove only 938 kilometers, it turned out that the car had many problems. by the center to prepare 3-4 hundred thousand baht in cash for repairs When complaining to the Consumer Protection Center, the matter is silent.
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latest on this Ford Thailand explained that from the incident that Ford customers in Nakhon Ratchasima Smashed Ford Everest cars on September 22, 2022, the company would like to clarify as follows.
Due to the customer’s concern regarding the display of the warning signal of the tire pressure monitoring system incorrectly The company did a preliminary investigation and found that customers have installed an air purifier as an accessory. The operation of the air purifier in some cars may transmit frequencies that affect the Tire Pressure Monitoring System (TPMS).
The company therefore recommends that customers remove the aforementioned accessories. causing customers to be dissatisfied and brought complaints to the Consumer Protection Sub-Committee (OCPB), Nakhon Ratchasima Province. which the company has joined the mediation by appointment but might not reach an agreement. The company remains committed to finding solutions to problems together. to continue to create satisfaction for customers