Online shopping in China is full of pitfalls. What you receive following you buy may not be what you ordered.
According to Chinese media reports, in September last year, Ms. Wu from Hangzhou bought a “Xiaomi 4K” for her son’s home.“The TV, half a month ago, the TV was broken, and I took it to Xiaomi’s official customer service for repair. Only then did she realize that the one she bought was not a Xiaomi TV.
Judging from the relevant pictures released by the Chinese media, this TV looks good, and there are words similar to the Xiaomi LOGO at the bottom, but the word “4K” is added. But these words look fake, “MI” is a little skewed, like a child’s sticker.
The other is the TV remote control, which is white and has no trademark information on it. At first glance, it is much different from the remote control of Xiaomi TV.
The real Mi TV remote control should look like this:
Ms. Wu said that the TV had a failure such as a broken image when it was turned on half a month ago, and now it is no longer possible to enter the system. She contacted Xiaomi’s official following-sales service. After the maintenance personnel came, she found out that the TV was not Xiaomi’s.
Although she is also a fan of Xiaomi, she has more than one Xiaomi appliance at home, including refrigerators, dishwashers, etc., but she did not see that the TV was fake, so when she learned that she had been deceived, Ms. Wu herself expressed very depressed .
It is understood that this TV was purchased by Ms. Wu on an e-commerce platform at a cost of 2,550 yuan (regarding NT$11,300). In the product introduction, you can see the words “Xiaomi 4K 75-inch ultra-high resolution”. At the bottom it says “Top with 70”. However, the store that sold it appears to no longer exist.
“Xiaomi 4K” is not Xiaomi
In fact, there have been many copycat Xiaomi TVs circulating on Chinese online platforms before. There was a very strange case before, that is: the “Xiaomi 4K” TV is not a Xiaomi 4K TV.
There was a Mr. Li who bought this “Xiaomi 4K HD Curved” TV on Taobao.
As a result, following receiving the goods, Mr. Li felt that the TV was not right, and asked the customer service if this was a Xiaomi TV without the Xiaomi logo?
The customer service said “Brand: Xiaomi 4K. Brand new imported screen. National warranty. Warranty for five years, 2 years for replacement.”
However, Mr. Li later contacted Xiaomi officials and confirmed that this TV is really not a Xiaomi TV. Then I went to ask the customer service, the other party responded: “This is “Xiaomi 4K”, it is a different brand.”
The company’s customer service said that the brand of the TV sold was “Xiaomi 4K” instead of “Xiaomi”.
In addition, this online store also sells “Samsung 4K” and “Sony 4K” TVs. The customer service also said that these TVs with the word 4K are other brands.
