The “red and yellow codes” for traveling with peace of mind are constantly chaotic, tiring innocent citizens to “additional prisons”. Dongwang has received help from citizens one following another, saying that following completing the quarantine, the red code cannot be converted to a blue code, which affects daily life, and is unable to go to work, worrying regarding no income. Ms. Ke, who had received 3 injections, was confirmed to have the virus following a quick test on the 9th of this month. She declared on the same day and quarantined at home. The next day, the government sent staff to come to the door for nucleic acid testing. According to the epidemic prevention regulations, on the 6th and 7th days of her isolation period (August 15 and 16), if she obtains no infection results for 2 consecutive days, she can report to the authorities online on Tuesday (16th). Peace of mind will automatically change from “red code” to “blue code”, and you can go out and go to work freely, but it is finally 2 days late before changing from red code to blue code.
Ms. Ke, who is engaged in the catering industry, scolded her for failing to report, and tired her to sit for two more days in the epidemic surveillance. She tried to upload the data with the recovery record of safe travel, but because she was a red code person, the relevant functions were suspended; she called the support hotline, but no one answered for a long time, and escaped from the “epidemic prison” by different methods to no avail. Engraved with the feeling that “the sky should not be called, the earth should not be heard”, it made her despair, and she criticized the reporting system for being troublesome and difficult to follow.
The Office of the Government Chief Information Officer stated that following receiving the referral from Dongwang, it immediately contacted the citizen and found that the information she entered in the declaration was incorrect, resulting in an unsuccessful declaration. With the assistance of the staff, she has successfully declared, and her “vaccine passport” has immediately returned to “blue code” from “red code”.
