Citizen Germán Cardozo is angry with the Bancolombia bank following $739,244.44 pesos disappeared from his savings account. The whole truth regarding why the Bancolombia App crashes.
It has been 2 months since the client Germán has not been able to solve his problem and this despite the fact that his complaints have become viral and that Bancolombia has answered him through social networks.
The case is complex because Bancolombia tells him that “we will validate your case”but time passes and nothing is resolved.
The events date back to June 30, 2022 when the client of this bank found that his savings account was missing $739 thousand pesos.
???? He recharged Nequi from Bancolombia and they deducted a millionaire sum of money
Apparently the complaint reached the right of petition with file # 8012136124, however, to date Germán Cardozo remains uneasy regarding this money that corresponds as payment of his small pension.
The last call made by the citizen was on August 17, 2022, at which time he showed the screenshots with the Bancolombia chat.
Pluralidad Z communicated with citizen Germán Cardozo and is still waiting for the progress of this public complaint.
It is not the first time that Bancolombia has become a trend due to these shows on social networks, either because of the platform or because of some flaws within its system.
Colombian citizens have found in social networks a media mechanism to solve their problems with financial institutions or aviation companies.
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