The son and daughter-in-law of the 91-year-old woman who died while waiting for an ambulance on Sunday in Montreal are angry and wondering regarding the chain of events that happened.
• Read also: “No control over what can happen”, says Urgences-Santé regarding the death of an elder
• Read also: She dies in front of her son following waiting for the 7am ambulance in Montreal
“We don’t want her dead for nothing. It’s bad enough, she didn’t deserve this. So I want us to know what happened to change things, to prevent someone else from ending up with the same problem and dying at home in the most total indignity, ”says Jezebel Bourg, daughter-in-law of Thérèse Pardiac, in an interview with TVA Nouvelles.
The couple wonder why Ms Pardiac was not sorted into a higher priority category.
“What happened to get her sorted by such a code? Why didn’t the firefighters come to see?” asks Ms. Bourg.
Although the call made to 911 was for a possible fractured hip, Thérèse Pardiac was known to have heart problems.
Her symptoms also changed during the seven hours she waited for the ambulance.
“That’s where I want to know. It’s where, who, how. I don’t know how the codes work, but with the symptoms she had, that she was vomiting, I don’t understand how it is that there wasn’t someone there earlier, ”says Marc Bourg , the son of Thérèse Pardiac.
Watch the full interview in the video above.