- Some users have reported that they have not been able to complete the registration process on the Banco Nacional de Crédito website because they do not have the debit card or that its data is illegible.
As of Monday, June 27, 2022, users of the Western Discount Bank (BOD) automatically went on to have a savings account at the Banco Nacional de Crédito (BNC) as a client. This following the deadline for the migration of accounts from one institution to another.
However, former BOD clients have notified through social networks that they have not been able to complete the registration process on the Banco Nacional de Crédito (BNC) platform because they do not have a physical debit card.
There is also the situation of people who do have a debit card, but the data on it is illegible due to the passage of time.
In these cases, users can choose to request assistance through the telephone lines provided by the BNC. The other option is to go to any of the offices of this bank.
The BNC staff will proceed to take your data and then inform you, via telephone, of the card number that was assigned to your old BOD card. This way you can continue with the registration.
Individuals should call +58 212-5975000 or 0500-BNC5000 to request this information.
How is registration done?
The team of The newspaper made a step by step guide in order to successfully complete the registration on the BNC platform.
What are the communication channels of the BNC?
BNC banking agencies work from Monday to Friday from 8:30 am to 3:30 pm.
They also answer queries and requirements through WhatsApp through the number +58 412 262 2020.
The social networks are: @BNCBanco (Instagram) and @BNC_corporativo (Twitter).
Is it possible to continue using the BOD card?
Yes. The BOD card will continue to work and it is possible to use it as a payment method at points of sale. Charges will be debited to the new BNC account.
Until now, the BNC has not reported whether it will increase the consumption limit on debit cards, which is set at 30 bolívares per day (5.45 dollars).
BOD customers can also apply for a BNC card. However, this procedure depends on the availability of each venue.
What are the daily transaction limits at the BNC?
In its websitethe BNC indicated that natural and legal persons can make payments of up to 15,000 bolivars through the points of sale.
In the case of electronic transfers to own accounts, both natural and legal persons, they have no limits, as well as transfers to third-party accounts.
Natural persons who must make transfers to other banks can do so for up to 5,000 bolívares, while legal persons can make them for 40,000 bolívares.
Regarding the mobile payment service, the BNC maintains that its clients can make transfers for an amount of up to 5,000 if the person is added to the directory. If you do not have the beneficiary registered, you can pay 1,000 bolivars.
The cash withdrawal limit for BNC ATMs is 60 bolivars. In ATMs of other banks, the person can only obtain a minimum amount of 20 bolivars.