SPE Capital, a private equity firm focused on Africa and the Middle East, announces the signing of an agreement for a capital investment of approximately 330 MDH (approximately 33 million dollars) for the acquisition, through of its SPE AIF I fund, of a majority stake in the Outsourcia group (“Outsourcia”), a leading Moroccan operator in outsourced customer experience and outsourcing businesses.
Founded in 2003, Outsourcia is today one of the independent Moroccan leaders in remote customer relationship management, back office (BPO) and medical outsourcing (writing medical reports), meeting the needs of renowned international clients through an offer riche and innovative, multilingual and omnichannel. In recent years, Outsourcia has established itself as a key player in its market, benefiting from continuous organic growth and successful external growth operations, both in France and in sub-Saharan and southern Africa. The group is now one of the Top 10 outsourcers for the French market.
As part of this partnership with Outsourcia, SPE Capital will take over from AfricInvest, which will have supported the development of the company since 2016 and contributed, both financially and strategically, to the construction of the current group, and will support its manager. and founder, Mr. Youssef Chraïbi, as well as the entire management team of the group in accelerating its organic and external growth, with the aim of continuously improving its offer and strengthening its international presence.
Youssef Chraïbi, CEO of Outsourcia, commented: “Over the past five years, Outsourcia has been able to continue to deploy its growth strategy, focused on geographic and sector diversification. With the support of AfricInvest, we have notably made strategic acquisitions in France and Madagascar. Now, the arrival of an investment fund managed by SPE Capital in the group’s round table should enable us to open a new chapter in our development and accelerate our growth, organic and external, both in Europe than in Africa. The entrepreneurial culture of SPE Capital, its vision and its experience in the region are all assets to continue to implement our “Acquire & Migrate” strategy and consolidate our position as a major independent Moroccan player in the outsourcing business. (..)”.
Stéphane Heuzé, Managing Partner at SPE Capital, declared: “We are very proud of this ambitious partnership with Youssef Chraïbi and his management team, whose recognized expertise in outsourcing businesses has enabled the company to remarkable growth trajectory, and this in a buoyant sector, responding to the increased need for outsourcing of many functions but also to the challenges of access to employment on the continent”.
Outsourcia was advised by Asafo & Co. SPE Capital was supported by Gide (legal advisor), Deloitte (financial and tax advisor), Ibis Consulting (ESG advisor), and Matine Consulting (commercial advisor).