After on April 1st, the Southeast Insurance Company Limited (Public) and Thai Insurance Public Company Limited (Public) were revoked non-life insurance business licenses. As a result, there are a large number of people who have found, paid, and finished insurance for Covid-19 who are unable to “Covid Claim” Haven’t received any compensation. Until now, many people try to follow the channels that have been announced but still can’t contact for details.
Most recently, the fan page PR OIC of the OIC, which has informed the process of helping to mitigate the impact on the insured who wants “Covid Claim” In the case of revocation of the license to operate insurance business of Southeast Insurance Public Company Limited and Thai Insurance Public Company Limited, there are many people who have commented and asked for a lot of information. especially the issue of details and the date the documents can be submitted. In addition, some have submitted the original documents to the insurance company already. If new documents have to be submitted, there will be an additional cost to process the request for documents from the source. Why? “Casual Fund” and OIC cannot check information from insurance companies whose licenses have been revoked. and the important thing is Many people tried to contact them but mightn’t reach them.
In this regard, it was clarified from the OIC that The need for the insurance fund to request original documents for all new claims Because the original documents might not be found from the 2 companies whose insurance was revoked. because there is no claim This is part of the problem that caused the company to have its licenses revoked. However, those with active COVID-19 insurance policies can still file an insurance claim. Even if the infection is detected following April 1, until the insurance fund announces otherwise, such as in the case of policy holders to express their intention to request a refund There will be a document sent to the person who has the policy to comply with the conditions within the specified period, but now those who have a covid policy, meet, pay, and finish can still “claim covid” in case of infection and the policy has not expired.
In this regard, the total number of Covid-19 policies “Southeast Insurance” is 897,242 policies, while “Thai Insurance” has 279,531 policies, most of which are covid insurance policies. It will expire in May – June.
In the case of the insured who has already been damaged to apply for repayment from the Non-Life Insurance Fund The non-life insurance fund will take over the payment of compensation. to the insured beneficiary claimant As the compensation has already been approved
In the case that the damage claim has not yet been filed to file a claim for compensation from the Non-Life Insurance Fund The fund will consider the compensation according to the insurance policy.
For insurance policyholders who provide coverage for Coronavirus Disease 2019 (COViD-19) that is still in effect Able to claim the remaining premium from the non-life insurance fund To apply for repayment from the fund to take over the payment of compensation from the non-life insurance capital. The non-life insurance fund will return the premium for the remaining coverage period.
for the channel to help mitigate the impact on the insured Able to contact for information service by telephone via the following 124 lines:
- non-life insurance fund (As a liquidator) via landline number 0-2791-1444
- OIC via hotline OIC 1186
- Office of the Insurance Commission through the central telephone system, number 0-2515-3995 to 0-2515-3999 press 0
- Office of the OIC Region and Office of the Provincial Insurance Commission throughout the country according to the telephone numbers of the OIC Region Office and the Provincial OIC Office
- Thai General Insurance Association Through the system of the landline phone number 02-108-8399
- non-life insurance fund (As liquidator) Shinawatra Tower 3, 15th Floor, No. 1010 Vibhavadi Rangsit Road, Chatuchak, Chatuchak, Bangkok 10900
Or ask for more information via online channel @oicconnect
OIC website www.oic.or.th
In addition, the Office of the OIC has prepared 81 centers to provide advice for receiving complaints and facilitating payment of debts nationwide.
The procedure for receiving the services of the Center is as follows:
Step 1 Contact to receive the form “Repayment Fee”
Step 2 The officer checks the form and evidence.
Step 3 The officer will issue a black number to request payment. and issuing documents as evidence
Step 4: Collecting creditors’ information Submit to the non-life insurance fund
If the creditor under the insurance contract of the company shall submit a claim for repayment to the Non-Life Insurance Fund as a liquidator of both companies within 60 days from the date the Insurance Fund stipulates in the announcement. By bringing together the original documents along with 2 copies of the documents as follows:
1) Insurance Policy
2) ID card
3) Claim form, payment invoice or any other document showing the debt; and
4) Certificate of registration of juristic person (In the case of a juristic person)
and if the creditor is other than the creditor under the insurance contract, bring documents showing the creditor An original and a copy of 1 set to support the application for debt repayment as follows:
1) Evidence showing the debt
2) Identification card; and
3) Certificate of juristic person registration (In the case of a juristic person)
The insured can submit a debt collection request to the Fund. or request centers that the OIC can set up all over the country or via online at https://rps-sev.gif.or.th/Login
