Al-Marsad newspaper: Writer Khaled Al-Sulaiman revealed 4 experiences he had with Uber drivers in Riyadh within two weeks following a long break, asking the difficult question to the Uber and Careem companies regarding the reason for the deterioration of the service.
my drivers Uber
And Al-Sulaiman said in his article, “Why did Uber and Karim fail us?” published in “Okaz” newspaper: “In two weeks, I had 4 experiences with Uber drivers in Riyadh following a long break, the first and second are perfect with polite drivers in two elegant cars, and the third and fourth They were a failure without me even meeting the drivers, they canceled the order before it was completed.”
a trip airline
He pointed out: “At three and four, I almost missed a flight, as the driver accepted the request with 12 minutes to arrive, but following 10 minutes the time changed to 22 minutes, which prompted me to call the driver and inquire regarding the reason for the extension and the impact on my flight time. His answer was: With me A journey that I will finish and win.”
Gate The Plane
He continued, “I asked for another driver, who accepted the request and then canceled it following a few minutes, and because the time was barely enough to reach the plane gate, I had to go with my car and park it in the airport parking lot, at a cost of more than 400 riyals.”
Uber and cream
And he stated: “I shared my experience with relatives, friends and followers on Snap, and most of the comments were that I am not the only one who suffered from negative experiences with the Uber and Careem transportation applications, which is really remarkable, because I remember that the performance standards of the two applications were very high in their beginnings, and she was keen on choosing the accuracy of the choice.” And the efficiency of their drivers’ performance, and I don’t know when the decline started, but it is certain that it has reached low levels.”
Eye Sgt
He continued: “It is remarkable that the organization organizing the activity is standing by and watching the deterioration of the service and the recurrence of complaints by users, and there are those who attribute the reason to limiting work to Saudis, which caused a deficit in the ability to meet the high demand,” noting: “In short, if the service declines, I know that the watchdog appointed I fell asleep.”
