Following an update of the confidentiality rules, WhatsApp sets aside some smartphones running older versions of Android and iOS. Thus, some smartphones no longer support the application since March 31.
On which operating systems?
On Android, the messaging application no longer works on smartphones with an operating system older than 4.1, which dates from 2012. For iPhone users, versions prior to iOS 10 are affected. But for iOS, the case is a little more particular.
For example, iOS 12 version is compatible with iPhone 5S released in 2013. Clearly, for some iPhones, it will be enough to download and update iOS with the latest version of the operating system to regain access to WhatsApp.
Check your operating system
On iPhonethe procedure for checking the version of the operating system is relatively simple. Just go to “Settings”, then “General”. The “Information” menu will then bring all the details regarding the system version.
On the side of Android users, the path changes slightly depending on the model. But, theoretically, you must first go to the “Settings” or “Configuration”, then select the “About phone” section. After clicking on “Software Information”, a menu shows the Android version of the device.
Here is the full list of the 19 smartphones that have lost access to the app since March 31:
Samsung Galaxy Trend Lite
Samsung Galaxy S3 Mini
Samsung Galaxy XCover 2
Samsung Galaxy Core
LG Lucid 2
LG Optimus F7
LG Optimus L3 II Duall
LG Optimus L4 II
LG Optimus L2 II
LG Optimus F3Q
LG Optimus L3 II Dual E435
ZTE Grand S Flex
ZTE V956
Sony Xperia M
Huawei Ascend G740
Huawei Ascend Mate
Huawei Ascend D2
iPhone 6S
iPhone 6S Plus
iPhone I KNOW