Club Med announces the official opening of its first travel agency in Canada, located at 600 boulevard de Maisonneuve Ouest in downtown Montreal. The agency, which opened its doors in January 2022, will offer a high-end and personalized experience to its customers seeking travel advice.
Last December, the brand opened its first 4-season Village in Canada: Club Med Quebec Charlevoix, it now continues to invest and anchor itself in the market. Present in Montreal for more than 50 years, Club Med employs more than 80 people at its Canadian headquarters, including the Travel Design Experts of the new agency.
“Like many Canadians, Club Med is optimistic regarding the future of travel, especially as families and individuals seek to make up for lost time,” explains Vincent Giraud, Vice President Canada and North American Commercial Operations.
“Club Med wants to support travelers in organizing their dream vacation. We are delighted to bring this high-end service to the Canadian market, still with the same level of attention but with an even more personalized service in order to continue to adapt and evolve in this changing environment. We look forward to being able to offer this service in new cities in Canada and to celebrate the opening of this first agency in downtown Montreal. »
Looking to the future, Club Med hopes to be able to open new agencies in other markets in Canada.
This is The concepta renowned Quebec agency that designed the design of the new travel agency, drawing inspiration from Club Med destinations.
Thanks to its central location, the agency also wishes to bring good visibility to the brand and will fulfill multiple functions, in particular by hosting events.
Club Med also wishes to invest in the development of new digital tools for its partner travel agencies to create a complete online experience. This includes the launch of the Club Med Travel Agent booking engine, which allows travel advisors to make their reservations directly on the platform and access a variety of Club Med resources, designed to save them time and facilitate reservations. of their customers.
The brand also launched an interactive e-learning platform called Club Med University, created to train, engage and reward travel advisors who will thus become Club Med Specialists.
With the planned opening of 17 new Villages and the renovation of 13 existing properties by the end of 2024, the brand is continuing to move upmarket with developments in certain historic Villages: Club Med Peisey Vallandry, Club Med Pragelato, Club Med Albion and Club Med Marrakech ; but also with the opening of its second mountain resort in North America: Club Med Utah.