The Covid pandemic has changed our society forever, both on the negative side and on the positive side. And one of the things that has changed the most in the last two years is access to health. In our country, until not long ago, it seemed normal to have to waste a morning or followingnoon going to the family doctor to renew prescriptions for long-term treatment, for example. All of this is now done by phone – or by video call in some private clinics. And, although this route is not the one that we patients like the most to communicate with our doctors when we suffer from some type of illness, everything indicates that things will continue like this for the next few months. across the pond, Amazon seems to be interested in this health modeland have endowed Alexa ability to diagnose and prescribe medications for minor illnesses.
Alexa, I’m not feeling well
Reality is already beyond science fiction. The latest addition to Alexa in the United States is a health Service in which the patient customer can get help only by using their amazon device. Jeff Bezos’ company has reached an agreement with the telemedicine provider Teladoc Health. Thanks to this association, anyone who has a device from the brand and who has a medical problem that is not an emergency, will be able to check with your voice assistant. If the person wishes, she can indicate to Alexa that she wants talk to a doctor really. This will cause the system to make a call to the 24-hour service of Teladoc, where the client will be attended by a real collegiate who can prescribe medication if necessary. Of course, for clients who do not have health insurance, the call will cost 75 dollars and will be billed through Amazon. Typical of the United States, go.
In addition, the medicines They can also be obtained through Amazon. Although this feature is not available in most countries, in the United States, customers can obtain medications through the service. Amazon Carewhere the medication prescription must be provided if required.
As an added measure, Teladoc spokesman Chris Savarese indicated that Amazon will not have access to the consultations we make to their doctorsnor will you be able to record, store or access any subsequent calls that your doctors make to our Alexa device.
Is this the future of medicine?
There are not a few large North American companies that are arming themselves in the telemedicine industry. In a country where healthcare is seen as just another business, it is not surprising that companies like Walmart or Amazon are betting heavily on this type of service.
According to some experts, these services that have become so popular in recent years they do not replace face-to-face medicinebut they can be of great help for mild cases, follow-up of post operatorios and people who have difficulties to approach a health center.