Due to the global shortage of chips, Canon has to adapt its printer cartridges, which means that expensive original cartridges are virtually counterfeit.
the essentials in brief
- Due to the global shortage of chips, Canon has to change their ink cartridges.
- These are the same as the cheaper counterfeits.
- So the Japanese company has to take criticism once more.
Because print cartridge prices are so high, many people only buy cheaper third-party cartridges. For this reason Canon builds microchips into their cartridges so that the printer can distinguish between originals and counterfeits.
But there is currently one worldwide chip shortage prevails, even Canon has to do without these chips. That is why there are so-called “interim toner” cartridges without the microchip. For this reason, the printer reports an error message and cannot print.
Advice from Canon: «just click away the error message»
The company advises customers to simply click away the error message, printing should still be possible. Only the display of the fill levels might be inadequate. As a result, the company comes under criticism once more.
It becomes clear that the Microchips in the cartridges are unnecessary and only force customers to buy original products. As early as October, the company got into the media as particularly customer-unfriendly. At that time it was not possible to scan a document when the cartridges were empty. This although it is technically no ink at all to do this.
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